๐ Size&Weight: 20'' Head to toe(bent legs need to be counted), 2.2 lbs
๐ Body Material: Two options of huggable weighted cloth body and real touch full body vinyl body
๐ Hair: Hand-painted hair
๐ Eyebrow๏ผ100% pure hand-drawn
๐ Lashes: Hand-rooted
๐ Eyes: Artificial acrylic eyes, blue eyes, clear and bright
๐ Nail: 100% handmade nails, pink nail bed, translucent nails
๐ Smell: Soft baby talcum powder smell, the babies' smells come from touching real vinyl material, it's non-toxic and environmentally friendly
๐ GIFT READY
Reborn Baby Doll * 1
Magnetic Pacifier * 1
Baby Bottle * 1
Birth Certificate* 1
Baby Clothes * 1 (randomly chosen)
Random Gift *1๏ผHeadbands, hair clips or plush dolls, etc. Depending on actual stock.๏ผ
๐ SAFETY CERTIFICATION: ASTM F963 and EN71 certified, non-toxic, and safe for ages 3+
โค The Story Behind The Doll
No one is as bright and heart-warming as our little sweetheart, Saxia. She is always energetic, passionate about outdoor sports and prefer running. Don't like to stay indoors. This baby girl is a gleam of sunshine with her charming blue eyes and beautiful curls. With her puckered baby lips and intricately detailed features, you can’t resist our young and cheerful Saxia. Make her wish come true to be a part of a loving family, forever. When she’s tired from a fun-filled day with you, she has her magnetic pacifier to soothe her to sleep.
Address Changes
If you need to change the shipping address, please send us an email with your order number, the current shipping address, and the address that you would like to change it to. We can change the address up until your order leaves our facility!
Cancellations/Returns
1.If we sent the wrong order or item(s), or you received any broken items. Please submit a support ticket and attach some clear photos of the items that could present a quality issue and email service@rebornartdoll.com, we will offer you a full/partial refund or exchange service.
2.Cancellation of an order before it has been dispatched is subject to a 15% cancellation charge.
3.Cancellation is not supported after an order has been placed.
Once your return has been processed, you will receive a confirmation email; please note that it may take an additional 7-10 business days from the date you receive this email for the funds to be available in your account and it may take an additional billing cycle to see the funds on your billing statement.
Exchange & Return
If we sent the wrong order or item(s), or you received any broken items, or the quality of the products you received is poor/defective. Please submit a support ticket and attach some clear photos of the items that could present a quality issue, we will offer you a full/partial refund or exchange service.
Attention:
The address on the package is only the address of the last processing center, not the return address. To get the return address, please contact our customer service via service@rebornartdoll.com. We are not responsible for the consequences and costs of any unconfirmed returns.
Please note that the following reasons are NOT covered by our Return/Exchange Policy, and we are not liable for these issues.
โProducts are damaged by misuse, mishandling, or poor maintenance. โPersonal Reasons due to changed mind, personal taste, etc.
Eastern US Warehouse Address: C/O 1100 Cranbury South River Road Monroe Township New Jersey 08831 Western US warehouse address: C/O 13725 Pipeline Avenue Chino California 91710
Please allow up to 72 hours for your refund to process once our warehouse receives the returned product. Your bank statement will reflect a change in 7-10 business days.
This page covers Rebornartdoll® shipping time and estimated transit time for all orders. Please check this page for updated information about transit and shipping times to your country or region.
โ ๏ธ Attention:
Before you enter the checkout page, we hope you can pay attention to the following information. When you fill in the delivery information, please be sure to fill in the detailed address in the form of the post code, specific house number, street/ apartment, state/city, province, and country. In order to avoid unpredictable situations when we deliver your doll, thank you for your understanding!
1.ORDER DISPATCH TIME
We make your reborn doll and ensure every detail after your order has been successfully placed. Painting and production usually takes 1-3 working days, longer for holidays. We then dispatch the order, at which point you will receive a dispatch email. Sorry to keep you waiting, but your doll is worth the wait.
2.LIST OF COUNTRIES/REGIONS
3.ESTIMATED DELIVERY TIME
*A selection of products are shipped from our US warehouse with an estimated transit time of 5-8 days, click here for more Fast Shipping Products. Many of them are very hot, get a head start on meeting your baby quickly!
4.SHIPPING COSTS
5.CHANGE OF ADDRESS You can contact customer service to change your shipping address before your order is dispatched. The shipping address cannot be changed after the order has been dispatched.
6.TRACKONG ORDER Once the order is placed, our system will send you an email with the order details. Click here to track your order, please enter Tracking Number in the input box and click Track. The online update of logistics information may be delayed for 1-2 days, please wait patiently.
Attention: If you purchase multiple items, your order may be split into multiple packages. If you only receive one of the packages, please don't worry and wait patiently.
7.CONTACH US Did the above information not answer your question? Click here to contact us. 8.SHIPPING PARTNERS
โ ๏ธDelayed Delivery in Canada
Due to ongoing strikes affecting courier services, there may be delays in the delivery of your package.Please rest assured that we are closely monitoring the situation and working with our shipping partners to minimize the impact.
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Every detail is important to us -- the touching facial expression, the best paint, the soft fabric, the finest vinyl. Get a little baby doll to fill your heart with joy.